El Chante Spa Hotel Jocotepec | Jocotepec ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Ribera Del Lago 170 - 1 El Chante, Jocotepec, Mexico, 45825

El Chante Spa Hotel offers a luxury experience with a full-service spa and an outdoor swimming pool, set on the shores of Lake Chapala. This 5-star spa hotel features fine dining and wellness facilities, ideal for relaxation and rejuvenation.

Rooms & Amenities

All rooms at El Chante Spa Hotel include air conditioning, flat-screen TVs, and private bathrooms with designer toiletries. Certain units provide views of the mountains or the lake, with some featuring a balcony for added comfort.

Dining Options

Guests can enjoy a selection of international dishes at the on-site restaurant, which overlooks the pool and extensive gardens. The fine dining Mexican cuisine restaurant also offers alfresco dining options.

Leisure Activities

Leisure activities at El Chante Spa Hotel include an outdoor pool, a sauna, and various spa treatments, including Aztec and Mayan therapies. Guests can also explore nearby activities, such as golfing.

Services & Local Area

El Chante Spa Hotel features a business center for corporate travelers, as well as complimentary parking. The hotel is situated approximately 34 miles from Don Miguel Hidalgo International Airport.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

220 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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King Suite

Max:

2 persons

380 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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King Suite

Max:

2 persons

485 sq. feet

Bed options:

1 King Size Bed

Lake view

Shower

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Center

Jocotepec 1.8 mi

Airports

Don Miguel Hidalgo (GDL) 33.5 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Best Spa Experience

I can confidently say that my experience at the spa was the best I've ever had. The serene environment and immaculate cleanliness made the treatments utterly relaxing. I indulged in the Shirobhyanga a Cuatro manos massage and felt like I transcended into pure bliss. Highly recommend this spa to anyone looking for a rejuvenating experience!

Glenn123. USA, 2024-03-15Read full review on

Delicious Food

The dining experience at El Chante was superb. Chef Arturo himself came to our table to suggest customized meals, and the attention we received was personal and welcoming. Each dish was not only beautifully presented but tasted absolutely divine. I left the restaurant feeling content and satisfied—a true culinary delight.

Brett_2024. USA, 2024-04-25Read full review on

Comfortable and Elegant Rooms

The suite I stayed in was both elegant and comfortable. With a cozy bed, large TV, and a lovely view, it was perfect for unwinding after a long day's treatments. The ambiance was tasteful, and the attention to detail was evident from the décor to the well-maintained furnishings. I felt at home immediately.

EddieTravels. USA, 2024-05-10Read full review on

Impressive Bathroom Setup

The bathroom in my suite was fantastic! It was spacious with a luxurious shower that provided a refreshing experience. The toiletries provided were high quality and added to the overall luxurious feel of the stay. I appreciated how clean and well-maintained everything was, which enhanced my relaxation throughout my visit.

HowardVisits. USA, 2024-06-20Read full review on

What’s included

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Adults only
Baggage storage
Elevator
Currency exchange
Barber shop
Smoke detectors
Fire extinguishers
Key access

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness center
Sauna
Jacuzzi
Full body massage

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Dressing area
Patio
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Ribera Del Lago 170 - 1 El Chante, Jocotepec, Mexico, 45825

Map view

Ribera Del Lago 170 - 1 El Chante, Jocotepec, Mexico, 45825

City landmarks

Parks

Malecon de Jocotepec

1.5 mi

Amusement Park

Maya enclosure Kay

3700 ft

Recinto Maya Kay

3900 ft

Church

Parroquia Del Senor del Monte

1.9 mi

Templo de La Loma

2.4 mi

Centro Educativo Jaltepec

2.7 mi

Nearby

Amusement Park

Maya enclosure Kay

3700 ft

Restaurants

Las Cortinas Cafe & Gurmeteria

1900 ft

Calle Santa Catalina Local 3

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

6.6

Location

7.2

Service

5.0

Dining

5.2

George

United States of America, March 2025

5.0/10

My experience at the hotel turned out to be quite disappointing overall. While the location by Lake Chapala is beautiful, and the rooms have potential, the service was nowhere near what I expected for the price. The communication regarding reservations was frustrating, and the staff seemed indifferent to guest needs. I can't recommend this hotel based on my experience, especially considering the high costs involved.

Rooms

5.0

I booked a lake view room and while it had a nice view, it fell short in terms of size and comfort. For the amount I paid, I expected a lot more space and amenities.

Service

5.0

Unfortunately, the service was abysmal. The staff treated us like we were inconveniencing them with basic requests, which made the whole experience quite uncomfortable.

Location

6.0

The location is stunning by the lake, but there is nothing much to do in the area which can feel isolating. The ambiance was nice, but it lacked nearby attractions.

Dining

5.0

The dining options were extremely limited with unfriendly service. Even basic requests were met with annoyance, which is unacceptable.

Facilities

5.0

The hotel's facilities seemed decent, but they didn't provide the luxury experience I was expecting. For the price, I thought people would be more attentive.

Joshua

United States of America, November 2024

6.2/10

My stay at the hotel was quite mixed. The location by Lake Chapala is stunning, and the spa experience is second to none. However, the service left much to be desired, which really affected my overall enjoyment. While the rooms are comfortable and beautifully decorated, the pricing seems unjustified for what is offered. If you're looking for a great spa retreat, this place could be perfect, but be prepared for service issues.

Rooms

7.0

The rooms were beautifully decorated, clean, and comfortable with great amenities like a Bose system and a large TV. However, the room wasn't ready upon arrival, which was frustrating.

Service

5.0

The service was a letdown despite the friendly front desk staff. Many interactions felt awkward and unwelcoming, which was disappointing during my stay.

Location

6.0

Located on the banks of Lake Chapala, the hotel is a tranquil spot yet feels somewhat isolated. The surrounding area may cause some nervousness due to its condition.

Dining

5.0

The breakfast was basic, consisting of just eggs and beans, but the quality was decent. There's definitely room for improvement in the dining options.

Facilities

9.0

The spa facilities were excellent and the highlight of my stay. They offer a range of treatments that are both relaxing and unique, contributing significantly to the overall experience.

Robert

United States of America, November 2024

7.4/10

The hotel is a tranquil retreat perfect for relaxation and spa treatments, with a serene atmosphere and unique offerings like indigenous wellness treatments. While the lack of lively entertainment and limited room options may not appeal to everyone, the exceptional spa services and peaceful environment make it a favorable choice for those seeking a calm getaway.

Rooms

7.0

The rooms are well-appointed and quite comfortable, especially those with views of the lake, although they feel a bit small for the price.

Service

6.0

The service varied; while some staff were accommodating, others made requests feel cumbersome, diminishing the overall hospitality experience.

Location

9.0

Nestled on the beautiful banks of Lake Chapala, the location is picturesque and peaceful, ideal for serene getaways.

Dining

6.0

Dining options were basic, but the breakfast provided a decent start to the day, although more variety would be welcomed.

Facilities

9.0

The wellness facilities are outstanding, especially the spa offerings and the tranquil gardens which add to the overall relaxing experience.

Mark

United States of America, October 2024

5.4/10

My experience at the hotel wasn't what I'd hoped for, especially given the high prices. The location by Lake Chapala is beautiful, and while the rooms were okay, the service was deeply disappointing. I felt like I was more of an inconvenience than a guest. Although the facilities are decent, the overall attention to customer satisfaction needs significant improvement.

Rooms

6.0

The lake view room I booked was visually appealing, but I expected more space and amenities for the price.

Service

5.0

Service was rude and unhelpful, leaving a sour taste during my stay.

Location

8.0

The hotel's location on the banks of Lake Chapala is picturesque and relaxing.

Dining

5.0

Breakfast was limited to basic options, which did not meet my expectations for a hotel of this caliber.

Facilities

6.0

The facilities were adequate, but nothing standout.

Fred

United States of America, October 2024

6.8/10

My experience at El Chante Hotel and Spa was quite mixed. The overall ambiance lent itself to a relaxing getaway, complete with a serene atmosphere and beautiful decor. However, I encountered significant issues with service that left a sour taste in my mouth, particularly with communication regarding our plans. The amenities were beautiful, but I felt more attention should be paid to customer service to match the hotel’s luxurious branding.

Rooms

8.0

The rooms at El Chante were uniquely decorated and offered a comfortable space to unwind. I especially enjoyed the balcony view and spacious layout, which included a walk-in closet and separate living area.

Service

5.0

Unfortunately, the service was not up to par. There seemed to be a lack of communication from the front desk, which led to frustration when we sought clarification about late check-out options.

Location

7.0

The location is peaceful and quiet, perfect for a retreat, although it felt a bit off the beaten path. If you're looking for nightlife or activities nearby, this is not the place for you.

Dining

7.0

Dining was enjoyable, featuring a breakfast with fresh ingredients, though it could benefit from a wider variety of choices.

Facilities

8.0

The facilities included a lovely spa and beautifully maintained garden areas that made the experience feel quite relaxing, though there were limited recreational options beyond the spa.